REFUND POLICY

At Oppa Store, customer satisfaction is our top priority.

We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return:

- The item must be unused and in its original condition

- The item must be in its original packaging

Non-returnable items:

- Personal care products (for hygiene reasons)

- Items marked as final sale

Refunds:

Once we receive and inspect your return, we will notify you of the approval. If approved, your refund will be processed to your original payment method within a few business days.

Damaged or incorrect items:

If you receive a damaged or wrong item, please contact us immediately at oppastore.suport@gmail.com with photos for a quick resolution.

For any return requests, contact us at oppastore.suport@gmail.com.